FAQ – Frequently Asked Questions
- Have a garage sale. Get rid of everything you don’t need before you move.
- If your company is moving you, read your relocation policy and familiarize yourself with the benefits provided.
- Get organized now. Don’t wait until the last minute. Make lists of things you need to do and when.
- Make sure you are ready for the packers and movers. Don’t forget to do all of the laundry, wash all of the dishes, pack your suitcases, disconnect computers, stereos and VCRs. Place all the cords and remote controls in a safe place.
- Moving is an emotional time, especially for children. Making them part of the process will help them deal with the changes more easily.
- Make arrangements for pets during the move.
- Set aside those items that you will be taking with you on your trip and clearly mark them as DO NOT PACK.
- Make a list of everyone you need to notify about your move – friends, professionals, creditors, subscriptions, etc.
- Arrange to close your accounts in your local bank and open accounts in your new hometown.
- Contact insurance companies (auto, home owners or renters, medical and life) to arrange for coverage in your new hometown.
- Obtain a mail subscription to the local paper in your new community to familiarize yourself with your new hometown.
- Contact schools, doctors, dentists, veterinarians, lawyers and accountants and obtain copies of your personal records.
- Obtain a change–of–address kit from the post office or go to https://moversguide.usps.com and do it online.
- Designate one drawer of a dresser for sheets and towels so that you won’t have to rummage through boxes for these essentials the first night in your new home.
- Once your refrigerator has been disconnected, thoroughly wash and dry the inside, then put a handful of fresh coffee, baking soda or charcoal in a sock or nylon stocking and place it inside to keep it smelling fresh and to avoid mildew.
- Prepare an “unload me first” carton with essentials that you’ll need immediately upon arrival at your new home. Toilet paper, telephone, toothpaste and brushes, snacks, coffee and coffee pot, soap, flashlight, screwdrivers, pliers, can opener, paper plates, cups and utensils, a couple of pans and paper towels are some suggested items.
- Drain the gas and oil from your power equipment (lawnmower, edger, snow blower etc.).
- Schedule house cleaning and other home services for the day after loading. Things will be hectic and you won’t need to deal with several different service providers at once.
- Have your utilities shut off the day after loading, as you will probably need them through the course of the move. Contact: gas, electric, water, telephone, cable TV, trash collection.
- Make your travel arrangements for the day after loading. In case of weather delays or other unforeseen problems, you wouldn’t want to miss a flight or other travel-related appointment.
- Make a note of your shipment registration number found in the upper right hand corner of your bill of lading and keep it with you in case you need to call the mover with questions or need to track your move online.
- Before the van leaves for your destination, give the driver and your move coordinator phone numbers where you can be reached. It’s also a good idea to get the driver’s cell phone number.
- Make sure to pack your current phone book to take with you. You may need to make calls to your former hometown.
- Be aware of items that can’t be moved with the mover and add them in your moving checklist. These items include:
- Flammable items
- Combustible items
- Aerosol cans
- Hazardous materials
- Ammunition and explosives
- Legal documents (wills, financial papers, insurance documents, etc.)
- Hook up the TV and VCR first to occupy the kids while the rest of your belongings are being unloaded.
- Let your personal computer adjust to the room temperature in your new home before plugging it in.
- Make a written diagram of where the furniture is to be placed in each room. This will help the driver and make the delivery process smoother and less hectic.
- When using a mover, remember that you are the customer and the boss. If you have any concerns at all, contact your move coordinator immediately.
Part of the services we provide is helping you get the information you need to make your household moving experience as smooth as possible.
1. How do you ensure there is the right number of movers and trucks for the move?
We utilize a time and motion study combined with many years of experience in commercial moving with relocations of all sizes. Any experienced mover should be able to accurately estimate crew and van sizes based on scope of work, constraints of the building and the time frame required to perform the project. All of this information should be included in your proposal.
2. Are packing and unpacking services provided?
We offer complete packing and unpacking services for any commercial relocation depending on your needs.
3. Do you have storage facilities?
We have modern facilities that are climate controlled with digital security systems. Before choosing a commercial mover, be sure to ask how your product is protected and stored while in the possession of the mover. A site visit to vendors is also recommended.
4. How are cubicles and partitions handled?
The de-installation and installation of cubicles and partition walls should be handled by trained and experienced furniture installers. All qualified commercial movers should be able to offer this service or refer you to a vendor that specializes in a particular product.
5. How is fragile inventory or machinery protected?
We protect your fragile items with specialized office relocation equipment and materials such as custom crates, bubble wrap and moving blankets.
6. Do you dissemble and reassemble furniture?
The assembly of normal office desks, returns and U-shaped desk configurations, as well as conference room tables, should be handled by the move crews as a standard service. Everything that is taken apart should be put back together as it was found. There may be some cases where trained furniture installers are needed to handle complex and expensive furniture pieces.
7. Are the floors protected during the move?
The use of coraflex should be used on all marble or sensitive tile floors without question, regardless of the amount of product moved across it. Carpets should be protected with plastic carpet mask in high traffic areas.
8. How are items organized during the office relocation?
We provide moving labels for every item that is moved. These labels assist in placing furniture, tracking miscellaneous items and organizing large amounts of product during the relocation process.
9. Do you move offices within the same building?
Internal relocations are often easier and less stressful. Providing internal relocations should not be a problem for any experienced commercial mover.
10. Where can I get materials for a commercial move?
Included in your cost and service proposal should be a breakdown for all the materials required for the relocation. Your commercial moving company in NWA should be your main source for acquiring materials (cartons, crates, bookcarts, labels, bubblewrap, shrinkwrap, tape, etc.).
11. Do we have to pack the contents of file cabinets?
It is highly recommended that all drawers of lateral file cabinets be emptied.. Vertical file cabinets can remain loaded and do not have to be emptied. If the relocation involves going up or down any stairs, all cabinets should be emptied for safety reasons.
12. Do you have the resources to move my office out of state?
We have the capabilities to provide transportation services nationwide. We use Air-Ride vans that are equipped with specially designed moving pads to protect your equipment during transit.
13. Can you move us after business hours or over the weekend?
The majority of commercial relocations occur during this time period due to the constraints of the building. Because of our capable resources, requesting a move after hours or over the weekend should not be a major issue.
14. Do you provide insurance coverage for the value of my inventory?
All commercial movers must offer Carrier Based Liability valuation based on $.60 per pound per article. This valuation is free of charge. Replacement Value protection is available based on the total value of the items being relocated in the move.
15. Do you provide building insurance?
All commercial moving companies must offer a minimum amount of General Liability and Workman’s Compensation insurance in order to perform work in tenant buildings. If a vendor is not willing or does not carry these insurance minimums, be wary going forward.
16. Is your company insured and licensed?
Yes. All companies should be able to provide a Certificate of Insurance and a license to perform work in that area, upon request.
Looking for the best local moving services NWA residents can trust? Admiral Moving Services, Inc.has been the mover of choice in Fayetteville, Rogers, Bentonville, Springdale, Ft. Smith, Little Rock and Conway Arkansas since 1980. For local, long distance and international office moving, we are the moving company in NWA you can trust to get the job done right. Get your free moving estimate, or give us a call and we’ll show you.